Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Games are designed for entertainment and outcomes are determined by chance or the applicable game rules. A win is never certain, and past results do not predict future results. You should only gamble with money you can afford to lose after covering your everyday needs and financial commitments.

Before you start, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost rather than an investment. Do not use gambling to replace income, solve financial problems or recover money already lost. Chasing losses can lead to larger bets, longer sessions and further financial harm.

Practical habits for safer play

• Set a spending limit before you play and keep to it.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from money needed for rent, bills, food, education or other essentials.
• Avoid gambling when you are upset, stressed, tired, affected by alcohol or affected by other substances.
• Do not borrow money, use credit intended for essential expenses or sell possessions to fund gambling.
• Never gamble to win back losses or because you believe a win is due.
• Keep your account information private and do not allow other people to gamble through your account.
• Review your gambling regularly and change your habits if it is taking more time or money than planned.

Use limits and account controls

Planning in advance can make it easier to stay in control. Depending on the account and services available, responsible gaming controls may include deposit limits, loss limits, spending reminders, session reminders, breaks from gambling or temporary account restrictions. The options, settings and timeframes that apply to an account may vary.

Choose limits before gambling, when you are thinking clearly and are less influenced by wins or losses. A limit should reflect your personal budget, not the amount you hope to win. Once a limit has been reached, stop playing rather than trying to change the limit to continue. Any request to increase a limit may involve a waiting period or other account process.

Taking a break or closing an account

If you feel that a short break would help, stop gambling and consider using any available temporary break or account restriction feature. A longer break or permanent self-exclusion may be more appropriate if gambling is becoming difficult to control. Self-exclusion is a voluntary decision to prevent or restrict access to gambling for a chosen period or indefinitely, where that option is available.

If you ask for an account restriction or self-exclusion, provide clear information and do not try to create another account or use someone else’s account to continue gambling. You can also consider blocking gambling websites or applications on your devices and asking a trusted person to support you with money management while you take time away.

• Start with a realistic budget based on your available discretionary money.
• Use reminders to monitor how long you have been playing.
• Review account activity and payment records so your spending is clear.
• Keep limits active even after a win.
• Take a complete break if limits are not enough to keep gambling within your plan.
• Ask support staff about the account controls and safer gambling options available to you.

Recognise signs of gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It may develop gradually, and a person may not recognise the change immediately. You do not need to wait for a serious problem before taking a break or asking for help.

Possible warning signs

• Spending more money or time gambling than you intended.
• Thinking about gambling frequently or finding it difficult to focus on other activities.
• Increasing the amount or frequency of bets to achieve the same excitement.
• Feeling restless, irritable or uncomfortable when trying to reduce or stop gambling.
• Trying repeatedly to win back losses or hiding losses from family and friends.
• Borrowing money, missing bills or using savings to continue gambling.
• Selling belongings or seeking additional credit because of gambling.
• Gambling to escape stress, sadness, loneliness or other difficult feelings.
• Arguing with people close to you because of gambling or withdrawing from usual activities.
• Missing work, study, appointments or sleep because you are gambling.
• Feeling guilt, shame, anxiety or hopelessness after gambling.
• Trying to stop or cut back but being unable to do so.

One or more of these signs may indicate that your gambling needs attention. Stop playing, secure your remaining funds and talk with someone you trust. A qualified counsellor, financial counsellor or health professional can help you understand what is happening and develop a plan that fits your situation.

Finding support in Australia

Support is available for people who gamble, as well as partners, family members and friends affected by someone else’s gambling. Speaking with a support service early can make it easier to address financial, emotional or relationship concerns. You can look for an Australian gambling support service, a qualified counsellor, a financial counsellor or your usual health professional.

If gambling is affecting your household finances, consider contacting a financial counsellor before taking out credit or making arrangements to repay gambling-related debt. A financial counsellor may help you understand your budget, prioritise essential expenses and consider practical steps for protecting your income and accounts.

If you are supporting another person, avoid giving them money to gamble, covering up gambling-related problems or taking responsibility for losses. Encourage an honest conversation and suggest professional support. Set boundaries that protect your own finances and wellbeing.

When urgent help is needed

If gambling has contributed to thoughts of self-harm, suicide, violence or immediate danger, stop gambling and seek urgent help from emergency services or a crisis service in your area. If you are in immediate danger, contact emergency services. You can also ask a trusted person to stay with you while you obtain professional assistance.

Dazard Casino support channels may be able to explain available account restrictions and responsible gaming processes, but they cannot provide medical, financial or mental health advice. For those matters, contact an appropriately qualified professional or Australian support service.

Our responsible gaming approach

Dazard Casino aims to provide clear information about responsible gaming and encourage players to make informed decisions. Gambling services are intended for adults who are legally permitted to use them. Do not gamble if you are under the applicable legal age, and do not ask another person to open or use an account for you.

Account holders are responsible for providing accurate information, protecting their login details and following the rules that apply to their account and location. If your circumstances change, or if you believe gambling is no longer suitable for you, stop using the service and request the appropriate restriction or closure process.

Responsible gaming is an ongoing process. Set a clear budget, monitor your behaviour and act early if gambling starts to affect your life. By using limits, taking breaks and seeking support when needed, you can make more informed choices about whether gambling fits within your circumstances.

1. Decide whether gambling is affordable and appropriate for you.
2. Set a time and money limit before beginning a session.
3. Stop when your limit is reached, regardless of the result.
4. Take a break if you notice warning signs or feel unable to stay within your plan.
5. Use available account restrictions or self-exclusion options if you need stronger protection.
6. Seek independent support if gambling is causing financial, emotional or relationship difficulties.