Privacy Policy

Information we collect

When you use Dazard Casino, we may collect information that identifies you, relates to your account or helps us understand how the website is used. The information collected depends on the services you use, the choices you make and the information needed to keep the platform safe and functional.

Account and contact details

This may include your name, date of birth, residential details, username, account login details, contact information and preferences. We may also keep records of messages, requests and other information you provide when communicating with customer support or completing forms on the website.

Verification and security information

To confirm identity, protect accounts and meet applicable obligations, we may request verification information and supporting documents. These may include identity documents, proof of address, information about the source or use of funds where required, and records of checks carried out to identify suspicious, fraudulent or unauthorised activity.

Payment and transaction records

We may collect information about deposits, withdrawals, wagers, gameplay, account balances and other transactions. Payment details may be handled by payment providers or financial service partners. We may receive transaction confirmations and limited payment information needed to process activity, reconcile records, prevent misuse and provide account support.

Device, usage and cookie data

When you access the website, we may receive technical information such as your IP address, browser type, operating system, device details, language settings, approximate location, pages visited, session information and interaction data. We may also collect information through cookies and similar technologies. This data helps us operate the website, remember preferences, investigate technical issues and improve security and performance.

You should provide information that is accurate and keep your account details up to date. If information is incomplete or cannot be verified, some account features may be unavailable until the relevant checks are completed.

How we use personal information

We use personal information for clear and legitimate business and service purposes. The main reasons include creating and administering accounts, delivering requested services, processing transactions and helping players use the website safely.

• To create, maintain and secure your account.
• To confirm your identity and check that account activity is authorised.
• To process deposits, withdrawals and other account transactions.
• To carry out verification, anti-fraud, anti-money-laundering and other security checks where required.
• To provide customer support, investigate complaints and respond to questions.
• To monitor the website, identify technical problems and maintain reliable systems.
• To understand how services are used and make improvements to the website and player experience.
• To send service messages about your account, transactions, security, changes to services or important notices.
• To send marketing communications where permitted and where you have provided the necessary choice or consent.
• To meet legal, regulatory, accounting, record-keeping and responsible gambling obligations.
• To detect, prevent and investigate fraud, abuse, collusion, money laundering, account takeover and other prohibited activity.
• To establish, exercise or defend legal rights and manage disputes.

We may use information for more than one of these purposes. For example, a transaction record may be needed to complete a payment, answer a support request, investigate unusual activity and satisfy record-keeping requirements. We seek to use information that is relevant to the purpose and avoid collecting information that is not reasonably necessary.

When information may be shared

Personal information may be shared with service providers and specialist suppliers that help operate the website. Depending on the service involved, these parties may support payment processing, identity verification, fraud prevention, technology, hosting, customer support, communications, security, auditing or professional advice. They should only handle information for the services they provide and according to appropriate instructions and safeguards.

Information may also be disclosed where necessary to meet a legal obligation, respond to a valid request, protect the security of the website or its users, investigate suspected unlawful or prohibited conduct, or protect our rights and property. If service providers process information in another country, appropriate arrangements may be used to support the security and proper handling of that information.

Security of information

We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, account security procedures, monitoring, encryption or other safeguards suited to the type of information and the risks involved. No online system or method of transmission can be guaranteed to be completely secure, so players should also protect their passwords and avoid sharing account access details.

Cookies and similar technologies

Cookies are small files or similar technologies that can be stored on your device when you visit a website. Dazard Casino may use cookies to keep the website working, maintain sessions, remember selected settings, support security, understand website usage and measure the effectiveness of communications or features.

Some cookies may be essential for account access, navigation or security. Other cookies may help with preferences, analytics or service improvement. The information collected through cookies may be linked with technical or account information where this is needed for the relevant purpose.

You can manage, restrict or delete cookies through your browser settings. You may also be able to receive a warning before cookies are stored. If you block or remove essential cookies, some website functions may not work correctly, and you may need to enter preferences or login details again. Browser controls do not always remove every form of similar technology, but they provide a practical way to manage many cookie choices.

Your choices, data rights and retention

How to exercise your rights

You may ask us to provide access to personal information we hold about you, correct information that is inaccurate or incomplete, or delete information that is no longer needed, subject to applicable requirements and legitimate exceptions. You may also ask us to stop using your information for direct marketing or withdraw consent where processing is based on consent.

To exercise these rights or ask a privacy question, contact support@dazardcasino.click. Please describe your request clearly and include enough information for us to understand which account or records are involved. We may need to confirm your identity before completing a request, particularly where the request concerns account information or verification records. This is a security measure designed to prevent information being disclosed to the wrong person.

• Access: ask for a copy or explanation of personal information held about you.
• Correction: ask us to update inaccurate, incomplete or outdated information.
• Deletion: ask us to remove personal information where there is no continuing reason to keep it.
• Marketing choices: withdraw consent or opt out of promotional communications. Service and security messages may still be sent where they are necessary for your account.
• Consent withdrawal: where processing relies on your consent, ask us to stop that processing. Withdrawal does not affect processing that was already carried out lawfully before the request.

A request to close an account does not automatically mean that every related record can be deleted immediately. Some information must be kept for a period required by law or may need to be retained to prevent fraud, resolve disputes, protect security, complete accounting or demonstrate how obligations were met. When information is no longer required, it may be deleted, anonymised or securely disposed of in line with our retention practices.

Marketing and communications

We may use your contact details to send promotional messages where this is permitted and where you have made the relevant choice. You can withdraw consent or opt out by using an available unsubscribe option or by contacting support@dazardcasino.click. Opting out of marketing will not stop necessary communications about account security, transactions, verification, responsible gambling information, service changes or other important operational matters.

Changes to this policy

This Privacy Policy may be updated when our services, technology, information practices or legal responsibilities change. The current version published on the website will apply to future use of the services. We encourage players to review this page from time to time. Where a change is important, we may provide an additional notice through the website or by another appropriate account communication.

By using Dazard Casino services, you acknowledge that personal information may be handled as described in this Privacy Policy. If you have questions about how your information is used, or wish to make a data request, please contact support@dazardcasino.click.